Mekanismo

mekanismo

Mekanismo

mekanismo

Mekanismo

mekanismo

CASE STUDY / VISA

Visa search page

Rethinking how people find information on Visa's website.

Company: Visa
Role: Senior Visual Designer
Disciplines: UX Design, User Flows, Visual Design

Visa's web team wanted to make the website's search experience more useful. As a Senior Visual Designer, I worked with my manager and a back-end developer to explore improvements to how visitors searched for and found information. The project gave me an opportunity to take on UX responsibilities beyond my primary role, contributing ideas and developing the proposed experience from user flows through visual design.

01

Mapping the search experience

The project began with plans to introduce predictive search, autocorrect, and better handling of misspelled queries. From there, I explored how the experience could be improved beyond the initial search, particularly how visitors could navigate results and find related information.

I mapped out different search scenarios and developed additional recommendations, including sorting and filtering options, related searches, and ways to make relevant content easier to discover. The resulting flow brought these ideas together into a more complete search experience.

01

Mapping the search experience

The project began with plans to introduce predictive search, autocorrect, and better handling of misspelled queries. From there, I explored how the experience could be improved beyond the initial search, particularly how visitors could navigate results and find related information.

I mapped out different search scenarios and developed additional recommendations, including sorting and filtering options, related searches, and ways to make relevant content easier to discover. The resulting flow brought these ideas together into a more complete search experience.

01

Mapping the search experience

The project began with plans to introduce predictive search, autocorrect, and better handling of misspelled queries. From there, I explored how the experience could be improved beyond the initial search, particularly how visitors could navigate results and find related information.

I mapped out different search scenarios and developed additional recommendations, including sorting and filtering options, related searches, and ways to make relevant content easier to discover. The resulting flow brought these ideas together into a more complete search experience.

02

Designing the results page

I also looked at how search results could communicate more information without requiring visitors to open each link. For example, I proposed displaying PDF previews and video thumbnails directly in the results, making different content types easier to recognize at a glance.

The designs brought these features together in a responsive layout, with sorting, filtering, and related searches adapted for desktop, tablet, and mobile screens.

Time constraints meant much of the proposed functionality wasn't implemented, but the project was an opportunity to apply UX thinking to a problem that went beyond my day-to-day visual design responsibilities.

02

Designing the results page

I also looked at how search results could communicate more information without requiring visitors to open each link. For example, I proposed displaying PDF previews and video thumbnails directly in the results, making different content types easier to recognize at a glance.

The designs brought these features together in a responsive layout, with sorting, filtering, and related searches adapted for desktop, tablet, and mobile screens.

Time constraints meant much of the proposed functionality wasn't implemented, but the project was an opportunity to apply UX thinking to a problem that went beyond my day-to-day visual design responsibilities.

Mekanismo

© 2026 Gabriel Alvarado-Marín